our process


our talented staff will work closely with you to ensure that all specifications and requirements of your custom order are addressed.


we start the design process by producing shop drawings to bring your vision one step closer to reality. we have the experience to suggest new and innovative ideas for your project while working within your specs. this is a collaborative process intended to exceed your expectation for beauty and functionality.

Samples and Approval

samples are delivered to your location for approval. any adjustments or changes are addressed at this stage.


the order is then produced and completed at ecf’s cross continental facilities, with each piece carefully built to match the initial, client-approved model room.


our global logistics team coordinates all details of delivery. Special shipping requirements are easily handled by the team. all units are tracked and accounted for during the delivery process. each piece is inspected upon delivery to our facility.


installation is meticulously completed at your location and any required touch-ups are addressed by our expert team.


final inspection of each piece is conducted by you and your account manager, guaranteeing complete client satisfaction.


"Elements quick lead times, great pricing and quality contract furniture has continually impressed us and many of our clients. The attention to detail and ability to delivery product when needed has been a life saver for many of our projects."

Jonathan Lopez
Project Manager
Creo Hospitality

"Working with Elements Contract Furniture always proves to be a positive experience. Their ability to bring the JBD brand to life through the manufacturing of our custom designed furniture truly reflects their talents and abilities as a furniture vendor. We have been satisfied with the professional service they provide and will continue to work with them on additional projects."

Judd Brown
Judd Brown Designs

"Time wasn’t on our side, but the team at Elements certainly was! In what could have been a challenge to find quality products, they were able to produce amazing custom pieces in different styles before the deadline, installing the last remaining pieces at 8 p.m. on Christmas Eve! They really came to our rescue. A dream to work with."

Theresa Fatino
Theresa Fatino Design

"We had a fantastic experience working with the entire team at Elements Contract Furniture. They were a very collaborative partner on the Paradox Hotel project, doing an excellent job of fabricating our custom upholstery and casework pieces. They delivered professional and high quality work accurate to our design direction."

David Oldroyd

"It is a pleasure to work with Elements Contract Furniture. The team is very responsive and professional. They have consistently delivered high quality custom furniture for our projects on schedule."

Bill Bigelow
Managing Partner
Selldorf Architects

"We truly enjoyed working with Elements Contract Furniture on our latest hotel-The Hotel Paradox in Santa Cruz, California. It was a signature project for our company and they proved to be the perfect manufacturing partner. Their quality, service, and timeliness met all of our expectations."

Perry Patel
BPR Properties

"Whenever we are in need of upholstery or case goods, we turn to Elements Contract Furniture. They provide a level of service and quality unmatched in the industry."

Jeremy Bouvet
Director of Rooms
Hardrock Hotel San Diego